Service & Repair

Quality data can be directly correlated to the condition of your monitoring equipment. Instrument check-up, characterization, and certification by a factory-authorized service center are recommended on a regular basis to help ensure data accuracy and maximize the instrument’s usable life.

Sending Instruments in for Service

A Return Material Authorization (RMA) is required for the return, repair, or calibration of Instrumentation. Please call us or email our repairs department at repairs@prph2o.com to obtain that number. This will make processing the repair a more timely operation.

Upon receipt of the instrument, repair technicians will perform a free evaluation and send a detailed evaluation report and price quote via email to the point of contact.

Repairs are based on customer feedback and are performed only after approval is received. All repaired instruments are returned with a Calibration Report to confirm that system parameters meet factory specifications.

Call our Service & Repair Department at 614-297-9877 or email repairs@prph2o.com for more information.